Customer Information

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Classic Lifts provides information for Lift Customers and Users to ensure their lift equipment provides safe and trouble free operation.

The documents shown form guidance notes, safety information and are prepared by government bodies or industry experts and the UK Lift and Escalator Industry Association.

We believe these publications serve as useful guides to the management and operating of lifts and provide information on changes of legislation or standards.

Webinar: The Impact of VOIP on Lift Installations

We recently ran a webinar on the Impact of VOIP on lift installations with a guest presentation from Stuart Garcia of the Safeline Group. This can be viewed below (we apologise for some technical issues with sound in the recording download).

You can also download the slides from the event:


This guide from Classic Lifts summarises what you need to know and do as the owner and/or operator of a lift, in order to ensure its safe operation:

External Documents

Please note – while Classic Lifts believes these are useful industry documents, we are not responsible for the content within.

Useful Links

Lifting Operations and Lifting Equipment Regulations 1998 (LOLER)

Provision and Use of Work Equipment Regulations 1998 (PUWER)

Thorough examination and testing of lifts

Our local team members are also available to provide advice or answers to any questions related to your lift needs.

Webinar: Fire Safety Regulations England 2022

We previously ran a webinar on the Fire Safety England Regulations 2022. This can be viewed below.

You can also download the slides from the event:

Technical Questions

Should you have any questions or need advice please send your enquiry directly to Andrew Harrison, Technical Director who will be pleased to provide you with more information.

    New Lifts

    Working in close harmony with carefully selected manufacturers, we can install lifts to suit all environments.


    There are many reasons to modernise lifts: Safety, Reliability, Appearance and Performance, are just a few.


    Our dedicated service engineers are experienced in the service and repair of all makes of lift equipment.


    For more information on the design and features of our safe, eco-efficient and flexible product range.

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