Classic Lifts is rebranding as andwis Lifts

We are delighted to announce that from 1 April 2026, Classic Lifts
began trading as andwis Lifts, alongside our fellow lift businesses within
the andwis Group.

This decision further aligns our businesses and strengthens our ability to deliver
a more connected and integrated service for our customers.

Please be assured that there will be no changes to the way we work with you.
Your existing contacts within the business remain the same, and our account
details are unchanged.

To provide further clarity, we’ve answered some common questions below.

What is changing on 1st April?
From 1st April 2026, Concept Elevators (UK) Limited will begin trading as andwis lifts. This
reflects our alignment within the andwis Group and supports a more unified national lift
service.

Is this a change of legal entity?
No. This is a trading name change only.

Your contract remains with the same legal entity, company number, and registered office.

Does my contract or pricing change?
No.

All existing contracts, commercial terms, SLAs and conditions remain fully valid with no
changes required.

Will my account management change?
No.

You will continue to work with the same account managers and support staff as today.

Are your banking or payment details changing?
No.

Please continue paying into the same bank account as before. Banking details remain
unchanged.

What changes will customers actually see from 1st April?
You will begin to notice:

• Updated branding on documentation, job sheets, invoices, emails and vehicles
• New email signatures with new branding.
• Email addresses changing to @andwislifts.com
• A banner on company websites referencing the transition with the new
  andwislifts.com website being launched shortly.
• Updated andwis lifts uniforms for all field staff

Will this affect how jobs are scheduled or delivered?
No disruption is expected.

The trading name change supports a wider internal alignment of systems but does not
affect your service level or the delivery of maintenance, repairs or callouts.

Will the way I receive job sheets, invoices or certificates change?
Only the branding will change.

All documents will begin using the andwis lifts logo from 1st April.

The structure and delivery method remain the same.

Do customers need to take any action?
Yes, one simple update:

Please update your internal records to show our trading name as andwis lifts from 1st April.

No other customer actions are required.

Why is this change happening?
This change supports the andwis Group strategy to streamline branding, improve
operational consistency, and deliver a unified national lift service while maintaining
regional expertise.

Will there be any interruption to service?
No.

Service delivery, engineer availability and operational processes continue as normal
throughout the transition.

Who can I contact with questions?
Please contact your usual account manager or the regional support team.

All existing contact numbers remain unchanged.